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Knowledge Base

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  • Are there any hidden fees or setup fees?

    All our web hosting plans, reseller webhosting plans and VPS does not require any setup fees.There is absolutely no hidden fees involved, all...

  • How to access my billing system?

    To access the online invoicing system where you can view/print out your invoices, please login to your client area.http://billing.mehosted.com/Our...

  • How to request for 30 days money back guarantee refund?

    Within the first 30 days of our service, you can request for a 100% refund of your web hosting fees, send an email to our billing department and we...

  • I wish to pay by credit card, but i see PayPal. What is PayPal?

    Paypal is one of our chosen merchant credit card processing company.All credit card transactions are performed on PayPal's secured server,...

  • What are the modes of payment you accept?

    We accept payments via credit card and PayPal.

  • What is your billing cycle?

    We have three billing cycles (yearly, biennially, triennially) from which you can choose from. Simply indicate the billing cycle of your choice in...

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